Similarly, the overload of employees aggravates poor information management. For more publications, please see my Google Scholar profile scholar. I am especially interested in featuring the concept of waste in the smart use of resources in CREM by streamlining the value creation through re-engineering, re-designing and re-structuring. This thesis is interested in the production of value in real estate services. In addition to materials, energy and natural resources, I see human resources and their social capital as essential.

It is one of the first attempts to conceptualize workplace transformation from service-oriented perspective. Organisational changes, technological development, and new ways of working are transforming the workplace. Sen sijaan on keskitytty ns. Some features of this site may not work without it. What is waste in CREM? Unless otherwise stated, all rights belong to the author. In the cross-case analysis, six common sources of waste were identified as interrupting the value creation:

Workplace management

The findings indicate that the capability disseftation the current value creation to deliver customer value is limited. Tuloksien mukaan nykyisen arvontuotannon kyky tuottaa arvoa on heikko. Permanent link to this item: JavaScript is disabled for your browser. Accepted to be published 27 December Creating Value or Waste? Commercial use is prohibited. The interaction between the sources of waste creates a vicious cycle.

The sources of waste can be viewed one by one, although they also interact with and aggravate each other. Future research on ‘Workplace-as-a-Service’ concept and deeper insights from servitization approach in workplace management would be beneficial for the ideas presented in this dissertation. The thesis includes tkuli in-depth case studies with more than dissertatioj and workshops. Key publications For more publications, please see my Google Scholar profile scholar.

  THESIS GUIDELINE UNIVERSITI MALAYA

The main contribution of this dissertation is two-fold.

Over TU Delft Menu openen. For example, separate sub-processes stimulate poor information management when information is passed from one sub-process to another. Further, conducted business model analysis demonstrates that workplace can be offered as an overall experience by tuuki servitization principles and increasing service offering to meet the needs of employees.

Browsing [diss] Insinööritieteiden korkeakoulu / ENG by Author “Jylhä, Tuuli”

Real estate literature has not addressed the value creation but has rather adopted input-output thinking: For example, poor information management with flooding, lacking and missing information generates more wasted activities, such as searching for information, and thus increases the overload of employees. What is waste in CREM? In the cross-case analysis, six common sources of waste were identified as interrupting the value creation: Based on the findings regarding the first research question, the second research question was focused on waste, i.

ManagementConsumption, Services Keywords: In addition to materials, energy and natural resources, I see human resources and their social capital as essential.

This thesis is interested in the production of value in real estate services.

Creating Value or Waste? – Evaluating the Production of Real Estate Services with Lean Thinking

The aim of this thesis is to contribute to the knowledge on the value creation of real estate services. In a fissertation where everything becomes ‘as-a-Service’, ‘Workplace-as-a-Service’ model seems to attract more interest from employees, employers, and service providers. Data analysis methods include thematic and pattern analysis supplemented by narrative literature reviews.

  NOVATIA BUSINESS PLAN COMPETITION

In a knowledge-based service-driven economy, individuals are exposed to the possibility of choices and are driven by good user experiences. It is one of the first attempts to conceptualize workplace transformation from dissertatikn perspective.

In the thesis, value creation is studied using lean thinking as a framework. Unless otherwise stated, all rights belong to the author. The results of this dissertation show that workplace dissertatoin transforming due to the need to support employees and their needs in corporate organisations and new services that are offered at the workplace are developing in a direction supporting employees and their work outside corporate offices.

dissertation tuuli jylhä

My passion is to move the CREM industry towards near-zero waste. The current value creation processes and practices do not provide customer value coherently throughout the value creation and thus the likelihood that the outcome is not in line with the case-specific customer value increases. What is the root cause of waste in CREM? In my current research, I am interested in the smart use of resources in corporate real estate management.

dissertation tuuli jylhä

From Walls to Experiences – Workplace transformation from physical office space to ‘Workplace-as-a-Service’ model.